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Commit a48195c8 authored by mtimm_01's avatar mtimm_01

Added a few words according the use of the plugin

parent 0d85c79d
# Multiple Ticket Export - A Plugin for OTRS
# ExportTicketToPDF - A Plugin for OTRS
## What this plugin does
......@@ -13,4 +13,8 @@ You can simply install this plugin via the package manager in OTRS. You may need
In order to build the pdf document the administrator has to use the console. After installing a new option (`Admin::Queue::TicketExport`) will appear. It takes the following arguments:
* `queue`: Name of the queue whose tickets should be printed
* `filename`: Name of the new pdf document
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* `filename`: Name of the new pdf document
After running a command (e.g. `bin/otrs.Console.pl Admin::Queue::TicketExport --queue Raw --filename ~/Tickets_of_queue_Raw.pdf`) the program will inform you if the given queue was found in the system. If so it will print the number of tickets in the queue. If everything works well it will tell you that the file _xyz_ was written.
If there is no queue with the wanted name the user will be informed about that and the execution will abort. It will also abort if it is not able to write the file. Please hold in mind that all tickets of a queue will be printed to the pdf document. That means even old and locked tickets will be included.
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